Digital Workplace Logo

Digital Workplace Impact

The podcast where Digital Workplace Group CEO and Founder Paul Miller investigates
and explores ideas, practices and people impacting the new digital worlds of work.

You are here: Home » News & Events » Digital Workplace Impact » Driving Stagecoach to the mobile frontline

Want to subscribe to the DWG Podcast?

Episode: 48

Driving Stagecoach to the mobile frontline

Driving Stagecoach to the mobile frontline

“We have limited touch time with our employees. It was very difficult to get communications and information out to the staff when you have such a limited opportunity to actually see them.”

– Ricky Sickelmore, Stagecoach

Awarded for Enabling the Frontline in the Digital Workplace of the Year Awards 2019, Paul Miller talks to the project manager for Stagecoach’s digital transformation, Ricky Sickelmore.

Stagecoach runs a network of buses and trams across the UK, and employs 25,000 people, the majority of whom are frontline workers. From an under-used, desk-orientated intranet to a much-loved mobile app, Ricky and his team have been able to deliver real benefits to drivers and engineers.

Paul and Ricky discuss the ingenious pilot, the lightning rollout, bringing your own device (BYOD) and the ripple effect of positivity on the organization as a whole.

Show notes, links and resources for this episode:
Digital Workplace of the Year Awards 2019
Blink
Screenshots from Stagecoach’s mobile app:

Stagecoach mobile app screenshot 1Stagecoach mobile app screenshot 2Stagecoach mobile app screenshot 3 Stagecoach mobile app screenshot 4

Featuring


Ricky Sickelmore, Business Analyst, Stagecoach

Ricky is a Business Analyst at Stagecoach Group, and was the Project Manager responsible for the Blink Project.

With over 17 years’ experience working with Stagecoach, he has held various roles around the business such as Pay Clerk, Special Projects Manager, Recruitment Manager, Communications Manager, and is now part of the Group Change Team.

Based out of the London office, Ricky spends his free time watching sports entertainment, playing FIFA (which he’s very bad at!), and keeping up to date with the latest technology… especially if it’s Apple related!

View all Podcasts
Are you ready for the digital workplace?
Learn and explore the new digital world of work.
Your information will never be shared with any third party.
Are you ready to connect with DWG?
Learn and explore the new digital world of work.
Your information will never be shared with any third party.
I hereby acknowledge that the Digital Workplace 24 Video Library is designated for my professional use alone and may not be shared with any other parties, in whole or in part, without express written permission from the Digital Workplace Group.