Levelling up your digital HQ: Lessons from DWG’s 2023 awards judges

A power-house duo join host and DWG’s CEO Nancy Goebel for the latest Digital Workplace Impact podcast. This episode offers an absorbing discussion about the winners, big trends and key insights from DWG’s 2023 Digital Workplace of the Year Awards.

The guests are Elizabeth Marsh, DWG Director of Research, who manages DWG’s awards programme, and Susan Quain, Digital Employee Experience Director at Fidelity International and three-year veteran of the awards’ judging panel.

During their conversation, a wide range of themes are explored, including: what made the class of 2023 award winners stand out; what some of the winners are doing right now to exploit the use of generative AI; and how the winners demonstrated innovative and creative approaches in their digital workplace programmes.

They offer advice for digital workplace teams and even put out a call to action for levelling up in the industry in a cost-sensitive environment. Plus, there are some top tips for those with ambitions around applying for the 2024 awards.

So, for a great conversation which will help keep your finger firmly on the pulse of current digital workplace practices, listen today.

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Hosted by


Nancy Goebel took over as CEO at the start of 2023. Previously, Nancy was DWG's Managing Director, Member Services, with responsibility for global expansion. Nancy has hosted the Digital Workplace Impact podcast since 2021.


Elizabeth Marsh is DWG’s Director of Research and author of its latest report ‘Digital workplace overload: How to reduce employee technostress’.
Susan Quain is a seasoned Digital Employee Experience (DEX) Director with a passion for elevating organizations to their digital best. She has spent her career spearheading impactful initiatives that streamline operations, enhance connectivity, and drive digital innovation.

I'd say use this podcast as homework! When you consider applying, and do apply, look at how your digital workplace can truly make a difference to your employees as part of compiling your submission – by falling in love with the problem it's seeking to solve rather than the technology.

Fidelity International

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