How to demonstrate digital workplace impact

19 September 2023

In this report, we explore the digital workplace impact challenge and look at how leading organizations – among them DWG award winners – are meeting it. Drawing on best practices from domains such as international development and not-for-profit, we provide steps and templates for creating an impact framework for the digital workplace. Storytelling techniques are included to help build emotional connection with stakeholders.

Case study examples from SAP and The Coca-Cola Company provide inspiration from the field.

This full research report is available to non-members.

We have also published an article on this report.


This report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

Need help?

For general inquiries: or telephone +44 (0) 20 7374 8061.

About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

Download the free PDF

Report cover

Connect with us

Don't journey alone

Why choose DWG?

Learn more about DWG and our history, and the benefits of working with us.

Read More
Your digital journey starts here

Book a free one-to-one consultation to discuss the current status of your digital workplace. Each consultation is followed up with a bundle of useful resources to help get you started.

Book your consultation