Organizations recognized in Modern Intranet of the Year 2021 awards

23 December 2021 by

While it was DBS Bank that took home the overall Modern Intranet of the Year award, the independent judging panel also decided to call out some other organizations to acknowledge their commendable achievements in specific areas of practice.  

The Awards are produced by DWG and celebrate organizations and practitioners who have excelled in creating well-executed, high-performing digital workplace environments that year. 

So, in no particular order, here are the judges’ additional awards in the Modern Intranet of the Year 2021 category:

John Lewis Partnership receives an award for Employee Partnership

The intranet team at John Lewis Partnership impressed the judges with an intranet strategy shaped through co-creation with Partners that delivers a reliable, single source of information for those at the frontline. In the judges’ words: “The ambition is clear and puts the Partner experience at the center” and “This team clearly knows their audience, their expectations and how they work.” The thoroughness around understanding the end user really stood out, with detailed personas informing the ongoing design and development of the intranet. Co-creation is a thread that runs right through the John Lewis intranet story, with the crowdsourcing of the overall business strategy using the platform a great example of what this looks like in practice. It also underlines what’s possible when frontline workers are digitally enfranchised through engaging, informative, mobile-enabled intranets. 

Robert Half receives an award for Simplifying Employees’ Lives

The team at Robert Half take a ‘Don’t make me think’ approach to the intranet and it’s one our judges would love to see more often! Keeping things simple for users is realized in a number of key features on the Robert Half intranet, such as widely used activity cards that surface microservices from other systems, enabling quick task completion. As one judge commented: “The rationale for the intranet is aligned to the current employee needs in an endemic age. Supporting dynamic working needs is important along with providing a single source of truth and a place to engage and connect.” The intranet sports features that help elevate its importance in employees’ daily lives while also making their lives simpler. Employees’ client work is facilitated through a Virtual Client Visit Experience as well as a Labor Data Map. The Robert Half intranet delivers on the UX promise, with integrations and personalization that make a real difference. 

Foundation Medicine receives an award for Medium Sized Organization

We typically get some big players vying for DWG’s annual awards and they can be hard to beat for smaller organizations. For this reason, the judges wanted to acknowledge the entry from Foundation Medicine for its clear and straightforward strategy and rationale, good cross-functional stakeholder and employee engagement, and features that make finding key information and people easier with a clear tieback to the strategy. As one judge noted: “Findability, connection and personalization are the key features shared here. These tie back to the strategy and business rationale relative to simplifying information, streamlining consistency, and empowering employees via self-service options.” 

The Coca-Cola Company receives an award for Strategy

Behind every great intranet is a stellar strategy – and The Coca-Cola Company won praise from the judges for its excellent intranet strategy articulation, neatly connected to digital workplace and company strategies. Aiming to enable key parts of the digital workplace strategy, the intranet, Connect, is seen as central to the team’s mission to deliver “a frictionless digital experience” for employees. Just as the founder’s vision was to put The Coca-Cola Company’s products “within an arm’s reach of design”, Connect aims to put content “within a few clicks of desire”. Specific user journeys around getting the knowledge and information to accomplish tasks, answer questions and solve problems are facilitated via an integrated intranet at the heart of a connected set of digital employee experiences.  

The Digital Workplace of the Year Awards provide the perfect opportunity for you and your organization to share your digital workplace achievements with peers and to gain global, industry recognition! 

Perhaps your organization will be a winner in 2022? Look out on our website for entries opening February 24, 2022. 

Categorised in: Digital Workplace of the Year Awards

Elizabeth Marsh

Director of Research

Elizabeth Marsh is DWG’s Director of Research and author of its latest report ‘Digital workplace overload: How to reduce employee technostress’ (available free on our website). She’s worked as a practitioner, researcher and consultant in the digital workplace field for over 20 years and is a strong advocate for digital literacy and digital wellbeing at work. Elizabeth is currently doing a PhD at the University of Nottingham focusing on employee technostress and the potential of mindfulness to help reduce it. She also co-authored – with Paul Miller – the book ‘The Digital Renaissance of Work: Delivering digital workplaces fit for the future’.

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