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Digital Workplace Impact

The podcast where Digital Workplace Group CEO and Founder Paul Miller investigates
and explores ideas, practices and people impacting the new digital worlds of work.

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Episode: 24

How to put ‘Digital Scotland’ on the map

How to put ‘Digital Scotland’ on the map

“Six years on, we’re not just talking about the infrastructure. We’re talking about startups and incubators. We’re talking about skills development, early years learning, user-driven design, democratic participation. Digital now is far, far bigger.”

– Ken Goodlad, Scottish Government

Scottish Government is blazing a digital trail. It’s improving its internal digital workplace and transforming the employee culture; digitizing its frontline services to allow everyone access, whether they live in a large city or on the remotest of islands; and boosting its economy by attracting leading tech companies.

Paul Miller talks to Ken Goodlad from Scottish Government, about how it is dispelling the myth that the public sector are digital laggards. From the mentoring scheme “Digital Friends” to setting up global firsts such as CivTech, Ken tells us how they have been able to make such a success of their digital programme – and influence a nation. They also cover future ambitions, advice for other governments and why being leaders in digital innovation doesn’t necessarily mean being digital experts.

Show notes, links and resources for this episode:
Realising Scotland’s full potential in a digital world: A Digital Strategy for Scotland
Digital Nations Group
CivTech


Featuring


Ken Goodlad, Programme Manager, Digital Communications, Scottish Government

Ken Goodlad, Programme Manager, Digital Communications, Scottish Government

Ken Goodlad is the lead on the Scottish Government’s digital workplace strategy. During the past four years he has overseen the introduction of digital interventions in central government to embrace and improve citizen participation in the policy-making process. Ken established the Saltire digital workplace and ensures its people-led improvement programme continues to address new and changing user needs so that people have the right tools and information to work effectively. He was also responsible for setting up the government’s digital behaviour change team to help staff adopt a digital-first way of working.

Ken has held a number of policy and operational roles in Scottish Government over the past 15 years.

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