“Taxonomy and tagging – if you’re looking at the future, it’s key. Without it, people are going to be lost in your internal digital workplace.”
– Dennis Agusi, Philips
Philips employs more than 70,000 employees in 100 countries. Before it launched its new intranet, Communication Channels Director, Dennis Agusi, relayed the organization’s global message through a myriad of local intranets.
But with Philips’ strategic shift into the healthcare sector, came razor-sharp focus for the new intranet, which boasts content governance, content lifecycle management and a hugely successful search functionality.
Recorded in person at a DWG Member Meeting in Amsterdam, Paul Miller talks to Dennis about how they achieved success, the challenges they overcame and what’s next for him and the team.