Digital workplace strategy

What practitioners need to know

The digital workplace concept and terminology has been picking up interest and momentum over the past year or so, and at the recent Digital Workplace Experience conference, it was obvious how well under way some organizations now are on their digital workplace journeys. Not only did we enjoy some excellent presentations from thought leaders and…

Back in 2011, I wrote a blog post which looked at whether gamification was going to be just a passing fad or become a permanent feature in the digital workplace. At the time, the term gamification – effectively the use of gaming techniques for things that aren’t games – was receiving the sort of hype…

Companies that get digital leadership right are 38% more likely to report strong revenue and profit growth, and 24% more likely to have satisfied employees.1 However, most companies lack digital capability in the boardroom and many employees think their leaders lack sufficient skills.2 DWG research has identified a set of skills and principles that leaders…

Every organization is different. Let me qualify that. Every organization – even those businesses that produce or provide similar things – are culturally different. What on earth does this have to do with designing successful digital workplaces though? Well, it turns out, everything. Like a snowflake, your organization’s current digital workplace is a complex, subtle…

For anybody wanting to advance their digital workplace, establishing some governance is essential. You need the right processes, structures and rules in place to underpin and drive a better, more effective and consistent user experience of your digital ecosystem. But digital workplace governance can be challenging. How do you get it set up in the…

DWG consultant and lead benchmarker Chris Tubb recently wrote that intranet success starts with strategy and governance – and I have found this to be even more true for the digital workplace. The wider set of stakeholders involved plus the broader vision, deeper organizational impact and more complex technology landscape mean that any such project…

Gartner’s “Eight Building Blocks for the Digital Workplace” offers a thoughtful analysis and includes many important strategic topics. This first major foray by Gartner into digital workplace strategy, however, somewhat resembles a list of trends and has a few important gaps. As pioneers of the digital workplace industry and best practices, our team at the…

Intranet and digital workplace sages have been describing the complex nature of search for years now. But never before have all the contributing factors to good search been captured so elegantly in one visual representation. The diagram in this article is part of our new research report, Intranet Search: A holistic approach to management. Intranet…

Jane McConnell’s latest annual report on digital workplace trends presents more interesting data and analysis of the digital workplace. This post reviews the new report and also covers some takeaways relating to the role of leaders, change agents and future direction. New research shines a light on the future direction of the digital workplace “The…

CMSWire has released a free ebook “Building a Better Digital Workplace”, which features contributions from Digital Workplace Group (DWG)’s CEO and Founder Paul Miller, together with other key thought leaders. To celebrate, we have put together a DWG reading list on digital workplace thinking. The web is awash with articles that share the bookshelves, e-readers…

Digital workplace leadership requires effective intranet management skills, but also much more. This article explains the differences and my new book is a guide for those with the drive and vision. I love that so many of the conversations amongst groups of intranet folk start with: “So how did you get into intranet management?” It’s…