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You are here: Home » News & Events » Webinar: How Mayo Clinic’s award-winning intranet leverages user personas

Webinar summary: On the January 6th episode of Digital Workplace Live see the Mayo Clinic’s award-winning intranet and the persona-driven user experience design behind it.

Show topic:
  • The Mayo Clinic’s award-winning intranet and the persona-driven user experience design behind it.
Date & time: Tues, Jan 6th | 11:00 New York-EST · 16:00 London-GMT
Access: Guests can sign up for a one-time free guest pass. Subscribers and DWG members will receive login details via email.

One-time guest pass

Persona-driven user experience behind Mayo Clinic’s intranet

Deb LaffertyAccording to US News & World Report, the Mayo Clinic is the top hospital in the United States. Now the same can be said about its intranet.

The Mayo Clinic won a 2014 Best Intranet award in Nielsen Norman Group’s annual global competition. The Mayo Clinic won in large part due to the persona-driven user experience strategy behind the design.

Gianna LaPinOn the January 6th episode of Digital Workplace Live see a live tour of the Mayo Clinic’s award-winning intranet and hear about the user experience processes behind it.

Guests from the Mayo Clinic intranet team will explain the method of creating user personas, their approach to direct user observation, and the user experience design ethos behind their work.

Presenting the Mayo Clinic’s intranet will be:

  • Deb Lafferty, Director of Web Operations, Nursing
  • Gianna LaPin, Senior User Interface Designer/Developer.

Digital Workplace Live – intranet and digital workplace insights in a monthly online broadcast

Digital Workplace Live is the unique online show from DWG. Going out live on the first Tuesday of every month it offers live tours and expert insights on intranets, social and collaborative software, mobile apps and the broader digital workplace.

A subscription provides access to the monthly live shows as well as a vast archive of on-demand videos from past shows. Learn about subscribing to Digital Workplace Live.

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