To some, it is employee self-service apps powered by Peoplesoft, SAP, Workday, or bespoke systems.
To others, it includes employee directories or employment policy knowledgebases — or in some cases, the whole intranet.
No matter how you define it, human resources is one of the most challenging parts of a corporate intranet to implement and manage. The information is both heavily content-based and highly functional – a place to view core guidelines and policies, but also often the starting point for a number of people-related processes.
A good structure is essential so that content is easily findable. Usability is also crucial, as almost all staff – including those who don’t generally use the intranet – visit these pages at some stage of their employment.
I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are.
In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, ...
At DWG, we get excited about passionate people in our industry. So much so that, in 2017, we decided to create an industry award so that we could share our excitement and reward exceptional digital workplace leaders. In 2019, the ...
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