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“Some of the areas that had been moving so slowly before, around flexibility and supporting people to work in different ways, have suddenly taken a big leap forward.”
- Elizabeth Marsh, Director of Research, Digital Workplace Group
Over the last 18 months, the digital workplace has become the essential workplace. Initially, there was urgency to accelerate technical implementations and roll-outs to support homeworking, but now digital workplace teams can focus on recalibrating strategy, uncovering gaps in governance and supporting colleagues to optimally use the tools at their disposal.
In this episode, Nancy Goebel talks with Elizabeth Marsh, DWG’s Director of Research, and Pete Fields, Digital Employee Experience influencer and advocate, to discuss what’s trending in the post-pandemic workplace.
The mega-trends include digital workplace anthropology, which covers digital fatigue, technostress and how the increasing pace of technological change is impacting people; putting AI into perspective, including the challenge around ethics; and no code & low code solutions, which enable teams to develop what they need themselves.
The trio also share ‘living examples’ of good practice from DWG’s Digital Workplace of the Year Awards winners.
This enlightening conversation will help you to think about post-pandemic resilience and kick start your digital workplace research reading list!
Show notes, links, and resources for this episode:
DWG’s 2021 Research Programme
AI and automation today and tomorrow
The World Bank’s guide to mind-blowing onboarding and inboarding
Digital Workplace of the Year Awards