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Expert research

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Research reports for you.

DWG Research Reports

2021 research programme

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The DWG research programme delivers to members six or more reports each year.
We base research topics on issues most relevant to DWG members and pack
reports with case studies, data and actionable guidelines.

Popular research topics

Measuring digital workplaces
metrics and KPIs that matter

Strategy and governance
How major companies do it

Managing content
Strategies for high quality

Office 365
An honest, objective guide

The art of collaboration
How advanced teams succeed

Evidence-based intranet management
Proven approaches for success
All downloadable research »

“The research programme and the knowledge that emerges from member meetings is very useful. The ability to easily find information on what is best practice in a specific area means that we can always get help with whatever topic is on hand.”

Maria Harris Tata Steel

Maria Harris
Digital Media Manager
Tata Steel

Meet the DWG research authors

Shimrit Janes – Social, knowledge sharing, strategy

Shimrit JanesShimrit Janes is a freelance researcher, writer and consultant, specializing in the use of social technology for knowledge sharing. She previously led an award-winning joint project with law firm RPC and The University of Westminster’s Business School, which included implementing and overseeing a bespoke social intranet. Her current work covers a range of projects, including continued research and writing work with The University of Westminster on implementing effective social knowledge platforms. Shimrit also carries out research and consultancy for DWG, in addition to being our Community Manager covering Europe.

Follow on Twitter: @shimi_j

Chris Tubb – Evaluation frameworks, strategy, metrics

Chris TubbChris Tubb is an independent intranet and digital workplace consultant, who lives in Brighton. For the Digital Workplace Group (DWG) he is a strategy consultant, lead benchmarker and a member of the research team. Working with intranets since 1996, in and out of IT and Communications departments, Chris was formerly responsible for intranet strategy and architecture at Orange SA and France Telecom Group. Chris lives in Brighton, England and takes photography too seriously.

Follow on Twitter: @christubb

Steve Bynghall – Social intranets, strategy, current trends

Steve BynghallSteve is a research and knowledge lead across the Digital Workplace Group of businesses. A prolific report writer, Steve also researched and was the content producer for Paul Miller’s book “The Digital Workplace: How Technology is Liberating Work”. Steve launched and managed the global client extranet programme at BDO, the world’s fifth largest accounting network. A passionate advocate of remote working, he can often be spotted in Starbucks with his long suffering laptop.

Follow on Twitter: @bynghall

Elizabeth Marsh – Director of Research

Elizabeth MarshElizabeth Marsh is Director of Research at Digital Workplace Group. She recently co-authored a book with Paul Miller “The Digital Renaissance of Work: Delivering digital workplaces fit for the future” and has authored reports on digital leadership, intranet management practices, and the future of work. Elizabeth is a researcher and consultant with over 15 years’ experience in intranet and digital workplace management, including at organizations such as Reuters and T-Mobile UK.

Follow on Twitter: @digitalsanity

“The research is very good, it’s a trusted source and long may it continue. You’re acting as the eyes and ears of 100+ intranet teams.”

Matthew Beckett
Digital Specialist, Intranet


Extensive Library of Research

Most of the previously-published research reports listed below are exclusively available to members.

Executive summaries and excerpts of selected research reports are available for free download.

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