Member Meeting: Personalized DEX – how DWG Award winners Northwestern Mutual ‘know, show, empower’ employees
About this Member Meeting
Northwestern Mutual is an American financial partner that offers personalized plans, financial services and life insurance, headquartered in Milwaukee, Wisconsin.
Recognized with an ‘Honorable Mention’ for ‘Personalized Employee Experience’ in the 2025 Digital Workplace Group Awards, the judges were highly impressed by the team’s strong commitment to delivering a highly personalized experience with a thoughtful integration of tools and services that foster engagement, wellbeing and belonging.
Join us for this lively online DWG Member Meeting, in which the Northwestern Mutual team will explain how they achieved a highly impactful, integrated and personalized experience with a strong focus on data governance, human-centred design, transparency and innovation. They’ll also share insights into their developing plans for integrating AI into their search experience.
Who should attend?
- Digital workplace, intranet and employee experience leaders focused on improving engagement and usability.
- Professionals responsible for personalization strategies, employee journeys or DEX design.
- IT, HR and communications stakeholders involved in integrating tools and services across the workplace.
- Anyone exploring how to combine data, governance and design to deliver a more tailored employee experience.
Why you should attend
- Learn how Northwestern Mutual designed and delivered a highly personalized digital employee experience at scale.
- Gain practical insights into integrating tools and services to create a seamless, self-service environment.
- Understand how strong data governance and human-centred design underpin effective personalization.
- Explore how leading organizations are evolving their DEX with emerging capabilities such as AI-powered search.
Event details:
Date: Wednesday, July 15, 2026
Time: For 3 hours from 08:00 PDT / 11:00 EDT / 16:00 BST / 17:00 CEST
Venue: Online
Agenda: Download the detailed agenda
DWG reserves a select number of guest passes for individuals and organizations who are not yet part of the DWG member community. Please note that these events are intended for practitioners within organizations and are not open to students, technology providers or consultants.
