Organizations are investing huge sums in their digital working – intranets, unified communications, social media, micro-blogging, self-service, HR, on-boarding tools smartphone and tablet provision – and being asked to spend more. But what is the state of your Digital Workplace right now – where are the strengths and weaknesses? If you improve, what will you measure progress against?
We have developed (through work with Microsoft, IBM, KPMG, Citi, Johnson & Johnson and Fujitsu) an industry first: a seven-point framework to map and measure the performance of an organizations’ Digital Workplace.
Deployed through a facilitated workshop, this new mapping and measurement process has a range of outcomes:
- Provides a baseline view of your organization’s Digital Workplace capabilities relative to industry standards
- Shows how well your company, or business unit, or region is performing in its Digital Workplace through an objective assessment
- Offers a feedback tool for developing future strategy for the Digital Workplace based on precise recommendations on how to improve
- Informs investment decisions and operating practices that impact Digital Workplace efficiencies across the enterprise
- Reveals discoveries about the Digital Workplace that enable stakeholders to unlock business value for key business units or for the company overall
- Provides a basis for comparing your performance with other organizations or other parts of your own organization