Take care, stay calm and carry on in the digital world of work
This year has seen a level of emotion in work like no other, and it has opened our eyes to the importance of emotional connection within the workplace. Paul’s guest, Dr Lauren L Vargas, developed the framework “Take ‘CARE’ to be ‘CALM’”. Together, they delve into this framework and explain how it applies to work,…
Blog A Manifesto for the Decade of Courage
As a response to COVID-19, DWG set out a powerful manifesto that seeks to look beyond the pandemic and explore how you can adapt your organization to suit global trends. It outlines 12 guiding principles for essential workplace transformation. In this episode, James Robertson and Manisha Singh share their reactions to the manifesto and reflect…
Blog How COVID-19 showed the true digital power of Duke Energy
Duke Energy is a utility company serving more than 25 million households in the United States with their energy needs. This episode looks at how COVID-19 has changed the 100+ year old company. Follow the incredible story of how Duke Energy reacted to the crisis back in February, from transitioning several thousand staff to remote…
Blog The rise of storytelling in the digital world of work
Neuroscience has proven that emotion is more important than logic when it comes to driving a decision, making organizational storytelling a highly effective way to communicate, internally and externally. Our guests discuss the shift from corporate speak to storytelling, share how COVID has brought new stories to the surface, and explain how technology has enhanced…
Blog Recruiting for digital careers that don’t (yet) exist
In this episode of Digital Workplace Impact, Paul talks to Fran Pomerantz, founder of The Pomerantz Group, which offers coaching and executive recruitment in the digital space. As we find ourselves in a period where innovation is key to business survival, Fran shares her insights into the challenges and opportunities presented by COVID-19, offers advice…
Blog Why climate changes everything – in your digital workplace
Paul Miller speaks to Dr Tia Kansara about ecology, climate change and, specifically, the impact the virus has had on work. They embark on an extraordinary conversation about how the digital world of work can evolve and adapt in ways that are beneficial for the environment. Listen to Episode 63: Why climate changes everything –…
Blog Tales of a connected CEO in times of lockdown
The Social Age has seen the adoption of social media by the masses, however the benefits to CEOs have gone unnoticed by many a leader. And during a time when digital media is the only channel for remaining connected to your workforce and customers, being socially savvy is a must. In this episode, Paul Miller…
Blog The keys to successful content migration
When done well, content migration provides a strong foundation on which to build a successful intranet, with the best user experience and longevity. Unfortunately though, a commonly held opinion is that migration of intranet content to a new platform is considered a chore. This episode explores DWG’s report “The eight phases of intranet content migration:…
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Acknowledging the creativity and focus of digital workplace teams responding to COVID-19
As the global COVID-19 crisis unfolds, digital workplaces and the teams that run them have suddenly become (even more) central to the way organizations operate. The steep climb in demand for remote working, as well as the need to communicate and work in new, fluid and transparent ways, are all meaning that the technologists, communicators,…
Blog How do we surf the uncertain digital workplace waves?
In our AskDWG podcasts, Shimrit Janes, Director of Knowledge, shares with Paul Miller two hot topics have come up in recent member AskDWG queries. Together, they discuss the latest relevant thinking and highlight available DWG resources for further reading. In this episode, Shimrit and Paul tackle these AskDWG questions: “How can we be making progress…
Blog Is this the era of the intelligent digital assistant?
Intelligent digital workplace assistants (IDAs) are a rapidly growing trend, with more and more organizations implementing them to help increase productivity and efficiency in the workforce. In this episode, Paul Miller talks to Brett Caldron, CEO of Workgrid, and Kevin Olp, author of DWG’s report “The Intelligent Digital Workplace Assistant: An introduction for digital workplace…
Blog 100 people and no offices – the new normal?
Digital Workplace Group (DWG) has no offices. There were offices in London and New York until seven years ago – but people didn’t seem to choose to work there very often, so they were closed. Today, there are about 100 people across Europe and North America, who work anywhere and everywhere for the organization. In…
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