Your digital journey starts here
Book a free one-to-one consultation to discuss the current status of your digital workplace. Each consultation is followed up with a bundle of useful resources to help get you started.
A foundation for success
Usability is a foundation of every successful intranet and digital workplace; it must be easy to use and centred around the needs of every employee. Good design principles and intuitive information architecture also help users find what they need, underpinning efficiency, productivity, strong adoption and ROI. Accessibility is also important, making sure there is a great user experience for every employee.
Our approach
Usability has been an area of expertise for DWG for nearly two decades. Our usability experts have undertaken hundreds of evaluations and advisory projects and we developed the first intranet usability benchmark. We are also experts in user-centric design techniques, carrying out thorough user research and testing with multiple techniques while also creating and refining information architectures to ensure strong findability.
How DWG can help you
DWG provides expert advice, peer connections, research and insights to guide and support organizations globally on their journey towards digital workplace success.
As part of the DWG member community you can share queries with, and learn from your peers; delve into our best practice research library; watch live demos; or tap into the knowledge of our expert team to solve your queries.
Become a memberFree user-centred design report excerpt
DWG’s research report 'Setting up a user experience programme: The path to a user-centred digital workplace' examines what it takes to create and implement a user experience (UX) programme that is tailored to a specific organization and the needs of its users.
This report addresses many of these fundamental questions to help DWG members employ more effective strategies when trying to develop a UX programme. It covers why user experience matters for intranets, how to involve the right people, making the business case, some practical steps, how to measure success and avoiding pitfalls. It also includes company case studies from Adobe, Mayo Clinic and UniCredit.
Download the free report excerpt“Employees now expect more and more from their company intranets and digital tools, as they have become accustomed to high-functioning social sites and search tools, putting added pressure on organizations to provide a higher level of service to their employees.”
Why journey alone
when you can join DWG?
Become a member
All year round, our member community is sharing experiences and insights in a confidential setting. Whatever challenges you face, there’ll be someone in the DWG fold who’s been there and can steer you in the right direction.
Apply for membership