Understanding business intelligence

21 March 2022

DWG’s new research briefing paper Understanding business intelligence. An introduction for digital workplace teams covers what digital workplace teams need to know about business intelligence and the different concepts involved.

Digital workplace teams don’t usually dig deep into the topics of BI and data, but doing so can enrich their knowledge and practice in an area of increasing importance. The report introduces the framework of BI and related terminology. What is BI and why should organizations take a closer look at it? It then explores the key concepts in greater depth and give advice on how to select the right strategy. A short case study from EY demonstrates some of the challenges in a strongly data-driven work environment.

Finally, the report considers three specific areas of the digital workplace where using data can bring high value. A short case study from ABN AMRO demonstrates the potential of data in creating a great digital employee experience.

Authored by Hans-Jürgen Sturm, an excerpt of the research report is available now for free download.


An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

Need help?

For general inquiries: nancy.goebel@digitalworkplacegroup.com or telephone +44 (0) 20 7374 8061.

About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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