The Intelligent Digital Workplace Assistant

26 March 2019

DWG’s brand new research report “The Intelligent Digital Workplace Assistant: An introduction for digital workplace teams” covers the rise in use of Intelligent Digital Workplace Assistants (IDA) in the enterprise. These exciting new additions to the digital workplace are helping employees to complete tasks, get organized, find information and save time.

This briefing paper will bring you up to speed on this rapidly developing trend, covering the elements of an IDA and key terms of which you should be aware, as well as looking at the business drivers and some next steps to consider as you help your organization weigh up the benefits of introducing IDAs to your workforce.

It draws on examples from organizations leading in this space, as well as conversations with the digital workplace practitioners making them a reality. Examples covered include Wipro, Liberty Mutual, Cisco, Allstate and Adenin Technologies.

Please note: DWG is strictly vendor neutral.


An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

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About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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