The integrated digital workplace

1 November 2023

DWG’s research report The integrated digital workplace. Creative approaches to weaving together tools explores how digital workplace teams can create a more consistent, coherent and unified experience for the digital workplace by integrating different applications together.

The report focuses on the tactics teams are employing to deliver more integrated experiences, highlighting approaches that are effective and innovative. It covers what we mean by integration and innovation, the benefits of delivering a more integrated digital workplace and the enablers that support practices in this space.

It goes on to explore innovative strategy, governance, structures and team practices, and then the different types of experience that are being delivered to end-users. The report includes many examples, most of which are taken from our DWG content programme.

Authored by Steve Bynghall, an excerpt of this research report is available to non-members for download.

We have also published an article on this research report.


An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

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About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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