Remote Working 2020

31 March 2020

Remote working has for the coming months at least taken over from “office-based work”. And not just remote working but its most (potentially) isolating form – home working. For many of those who actually can work this way (and as referred to in this report, there are large numbers of people and sectors for whom remote working is either impossible or extremely difficult), this rapidly accelerated change to where work happens is often occurring in stressful conditions that are challenging on both a personal and a technical level.

This report produced for Avanade, the leading digital innovator, by DWG is intended to bring direction, practices and confidence to the many organizations across the world trying rapidly to embed remote working for the 2020s in these times of disruption. We draw not only on our own two decades of experience but also on that of other organizations who have pioneered what were once new forms of working – but are now just “work”.

It draws on past experiences as well as current insights relating to roles and situations where remote working from home was already and is currently possible. As a result, it focuses primarily on office-based work and on those roles where it has been possible to switch relatively easily to remote working.

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About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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