Evidence-based intranet success.

5 May 2017

Best practices revealed by benchmarking data analysis

DWG’s research report Evidence-based Intranet Success: Best practices revealed by benchmarking data analysis is a ground-breaking deep dive and analysis of years of unique data gained from DWG benchmarking.

This major report reveals insights and best practices into intranet management by examining the correlation between different benchmarking areas (which include: Usability, Communication & Collaboration, Strategy & Governance, Metrics & Performance).

Contents of this DWG research report:

With over 100 pages, the report aims to answer the following questions:

  • Does the evidence of past benchmarks support the value of the DWG benchmarking model?
  • How do the various aspects of intranet practice affect each other and do they affect each other in the ways we expect?
  • How to use the benchmarking model to map intranet good practice
  • How to take benchmarking results forward into action plans for improvement
  • How other related DWG resources can help

Whether digesting the whole report or just dipping into specific themes, this report will give you unique insights into intranet management. We believe it is a significant milestone in our research programme.


An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

Need help?

For general inquiries: nancy.goebel@digitalworkplacegroup.com or telephone +44 (0) 20 7374 8061.

About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

Download the free PDF

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