Engaging with data

12 October 2023

DWG’s research report Engaging with data. New perspectives on digital workplace analytics explores how teams are approaching measuring the digital workplace and the related new opportunities to use analytics to deliver meaningful insights.

The report updates DWG’s guidance on measuring the digital workplace by reviewing how analytics methods and technologies have evolved to reflect more integrated – and geographically dispersed – user environments.

With case studies from The Coca-Cola Company and Avanade, it covers a range of topics including measuring collaboration, digital employee experience monitoring, sentiment analysis, data visualization and storytelling, and managing employee privacy.

Authored by Dr. David Lucas, an excerpt of this research is available to non-members to download for free. DWG members can access the full report via the member extranet.

We have also published an article on this report.


An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

Need help?

For general inquiries: nancy.goebel@digitalworkplacegroup.com or telephone +44 (0) 20 7374 8061.

About DWG research

The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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