Communications & Content

18 December 2020 by Alison Newman

In DWG’s 2020 annual update on Communications and Content, learn about the latest trends for three major topic areas: internal communication, content strategy and employee engagement. This new-format report highlights focus areas within each of these topics, including updates due to the COVID-19 crisis, along with nine recommendations for digital workplace teams. A case study from Duke Energy showcases their work to keep employees informed during the pandemic.

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An excerpt of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.

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For general inquiries: nancy.goebel@digitalworkplacegroup.com or telephone +44 (0) 20 7374 8061.

About DWG research


The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organizations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members.

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