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Take care, stay calm and carry on in the digital world of work
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Featuring
Paul Miller is Non-Executive Chairman and Founder of DWG. Also a writer and speaker on the digital future of work, he has given inspirational talks for Microsoft, IKEA, Google, Accenture and the IMF. His most recent book is Nature of Work – The new Story of Work for a Living Age
Featuring
By day, Dr. Lauren ‘L’ Vargas is a digital dragon wrangler with 20 years experience assisting organizations with their community and communication strategies. Vargas is an independent researcher and consultant of Your Digital Tattoo, as well as a ‘One by One’ Research Associate with the University of Leicester.
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“The one thing that I think is missing, is that we don’t necessarily have the emotional skills to navigate communication and collaboration, both in the physical workplace and the digital workplace.”
- Dr Lauren 'L' Vargas, digital dragon wrangler
Loss, excitement, empathy, humanity. Before 2020, these words were seldom associated with work. But this year has seen a level of emotion in work like no other, and it has opened our eyes to the importance of emotional connection within the workplace.
Paul’s guest, Dr Lauren L Vargas, observed that business intelligence and emotional intelligence are key ingredients for digital maturity during her postdoctoral research. Since then, she has developed the framework “Take ‘CARE’ to be ‘CALM’”.
In this episode, Paul and L delve into this framework and explain how it applies to work, discuss the emotional impact of the virus on work, and share how we can move forwards to bring our best selves to work.
Show notes, links and resources for this episode:
Podcast transcription
Blog: Take ‘CARE’ to be ‘CALM’: Emotional intelligence is key to achieving digital maturity
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