Paul Miller’s digital workplace predictions for 2021

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Nancy Goebel took over as CEO at the start of 2023. Previously, Nancy was DWG's Managing Director, Member Services, with responsibility for global expansion. Nancy has hosted the Digital Workplace Impact podcast since 2021.


Paul Miller
Paul Miller is Chief Creative Officer and Founder of DWG, and has given many inspirational talks on the digital future of work, for Microsoft, IKEA, Google, Accenture and Harvard Business Review, and written three books. His latest book is Nature of Work – The new Story of Work for a Living Age

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“The future of the digital workplace is not more digital; that will happen as part of it for sure. The place it takes us to is a world of living systems that includes the digital.”

– Paul Miller, DWG

2020 was a year like no other. It was an unpredictable year filled with tremendous change and acceleration of digital transformation within organizations, with new ways of working, culture shifts and innovations emerging and strengthening as a result. As the world begins to prepare for our return to work in physical offices in 2021, Paul takes stock of the patterns and trends seen in 2020 and predicts how these trends will impact the digital workplace in 2021.

Paul Miller has been sharing his annual predictions since 2014 to spot patterns and trends that help create a line of sight for what’s coming in the year(s) to come.

In this episode of Digital Workplace Impact, DWG CEO and Digital Workplace Impact host Paul Miller chats to Nancy Goebel about his 10 predictions for the digital workplace going into 2021.

Show notes, links and resources for this episode:
View the blog post detailing Paul’s 10 predictions for 2021

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Workgrid’s Digital Workplace Platform is built to simplify the work day for employees by integrating with the core enterprise systems employees use each day, intelligently aggregating personalized and contextual tasks, approvals, critical information, and more – all into a unified experience.

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