COVID-19: Remote working becomes the new normal

Hosted by


Paul Miller
Paul Miller is Chief Creative Officer and Founder of DWG, and has given many inspirational talks on the digital future of work, for Microsoft, IKEA, Google, Accenture and Harvard Business Review, and written three books. His latest book is Nature of Work – The new Story of Work for a Living Age


Dion Hinchcliffe is an internationally recognized digital thought leader, business strategist, enterprise architect, transformation consultant, analyst and keynote speaker. He is widely regarded as an influential figure in digital workplace, customer experience and enterprise IT.

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“When change begins to happen on a large scale – and the world is being changed right now by operating conditions imposed by the virus – that’s the chance to ride the coattails of change and make other changes happen. Now’s the time that people are looking for answers to their problem.”

- Dion Hinchcliffe

In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work.

Follow the conversation as they discuss employee experience, company culture, new sourcing models and creating more resilient ways of working.

Show notes, links and resources for this episode:
Podcast transcript
Blog: Paul Miller's digital workplace predictions for 2020
Blog: 2020 Predictions for the Future of Work by Dion Hinchcliffe
Blog: Rapid response remote working – 12 week support program
Blog: Coronavirus: 20 little lessons for successful remote working - based on (almost) 20 years' experience at DWG

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