Objective, expert feedback
Data and metrics in a world of opinion.
DWG’s benchmarkers conduct a rigorous analysis based on our sophisticated framework.
Your resulting 80-page reports provide objective comparisons and extensive practical
recommendations to inform your strategy, plans and stakeholder discussions.
Core intranet areas:
“The biggest benefit on joining for Amgen has been the benchmarking services.
This has provided us with a detailed understanding of our strengths and specific, helpful recommendations on how to continue to improve our intranet.”
Corporate Communications Senior Manager
1. Input for intranet strategy and roadmap
Identifying critical areas of strength and weakness and the best route forward.
2. Set baseline for a redesign, then compare
Providing a clear picture of where the intranet is now, to gauge future progress.
3. Cut through internal politics with neutral data
Obtaining impartial performance data to support business cases and influence senior management.
4. Objective comparison with other intranets
Answering the critical question: how well are we doing compared with our peers?
5. Proof of a bad intranet, to justify budgets
Supplying concrete evidence to the board that the intranet is under-resourced and lagging behind.
6. Proof of a good intranet, to validate efforts
Demonstrating the intranet’s value and its potential to do even more for the organization.
7. Help new people get up to speed
This is where we are. This is where we need to be.
7 ways to use DWG benchmarking
Get a downloadable copy
(To show your boss!)
Intranet benchmarking areas
Comparing the user experience of an intranet against established good practice.
Strategy & Governance
Measuring how successful an organization is at managing and developing its intranet.
Communication & Collaboration
Assessing how well the intranet supports internal communications and the collaboration needs of an organization.
Metrics & Performance
Evaluating the extent to which an organization ensures that its intranet delivers explicit value.
Digital Workplace Maturity Benchmark
The evaluation relies on the Digital Workplace Map™, a seven-point framework that spans the core functions of a digital workplace, which cut across specific technologies and departments.
In 2012, we developed the Digital Workplace Map™. With input from past and present DWG members such as Microsoft, IBM, KPMG, ADP, McGraw-Hill, Citi, Johnson & Johnson and Fujitsu, we developed an industry first: a seven-point framework to map and measure the performance of an organisation’s digital workplace.
The map can be used to assess an entire organization or a specific unit, region or organizational function.
For more information, see Digital Workplace Maturity Benchmark
Specialty benchmarking evaluations
How good are your social tools at connecting people and empowering your teams?
Assessing the out-of-office experience of your mobile and remote users.
Compare the performance of your SP implementation against the leaders in the field.
Learn from best practice in developing your social business platform.
Learn more about DWG benchmarking