Insider Insights – Connecting the frontline and office: Michelin’s digital workplace journey
About this meeting
Join us as Christophe Pasquet, Michelin’s Enterprise Architect, Digital Workplace and Personnel, shares how the company’s digital workplace is evolving to better support both frontline and office-based employees. We’ll explore how the team transitioned from custom development to adopting Ichicraft, and how they’re using a hub-based approach to surface relevant tools, services and content for different user groups.
The session will include insights into their technology choices, early learnings from the rollout, and what it takes to deliver a more connected and practical experience at scale. Expect honest reflections and smart ideas, plus a glimpse at what’s live and what’s coming next.
Who should attend?
- Digital workplace practitioners and leaders responsible for digital workplace strategy, employee engagement and internal communications.
- Champions of frontline enablement and employee experience.
- Anyone tasked with bridging the gap between frontline and office-based employees, or interested in deploying targeted content and tools to diverse user groups.
Why you should attend
- Gain actionable insights from a real-world case study: hear directly from Michelin’s Enterprise Architect about the transition from custom development to a hub-based approach using Ichicraft.
- The session will include honest reflections, early learnings and practical strategies for delivering a more connected digital workplace at scale – valuable for anyone planning or refining a similar initiative.
- Access peer learning – hear about and share best practices, challenges and lessons learned with peers facing similar challenges.
Event Details:
Date: Thursday, October 23, 2025
Time: For one hour from 07:00 PDT / 10:00 EDT / 15:00 BST / 16:00 CEST
Venue: Online
This event is for members only.
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