From regulation to rollout: Pioneering Copilot adoption in Financial Services with Danske Bank
About this Insider Insights
Join DWG members for an exclusive Insider Insights session featuring Danske Bank, recipient of an Honourable Mention in the 2025 DWG Awards for Adoption in Financial Services. This interactive event will highlight how Danske Bank’s M365 Copilot initiative is transforming the digital workplace by enhancing productivity, improving customer interactions, and enabling advisers with AI-driven tools. It will showcase the bank’s structured and people‑centred adoption approach, cross‑functional collaboration and measurable impact across customer advisory teams. The focus is on how Copilot is driving cultural and operational change while laying the foundation for scalable, secure and compliant AI innovation.
What to expect
- A candid case study of how Danske Bank embedded M365 Copilot into customer online meetings, covering the workflow for generating summaries, measuring outcomes and how advisers are spending more time with customers.
- A people‑centred adoption playbook: what worked, what didn’t and how usage tracking is evolving.
- Operating in a regulated context: practical guardrails, lessons learned and looking to the future.
Who should attend?
- Digital workplace leaders seeking a proven adoption framework and governance model that scales.
- Customer advisory, sales and operations leaders who want to integrate AI into client-facing processes.
- Risk and compliance teams involved in building safe, confident and sustainable AI usage at scale.
Why you should attend
- Replicable results: learn how structured enablement and leadership sponsorship translate into tangible productivity gains, better meeting quality and more meaningful customer conversations.
- From pilot to scale: see how cross‑functional teaming accelerated rollout, with practical tactics you can apply immediately in your organization.
- Future‑proofing: understand how today’s Copilot use cases lay the foundation for future innovation.
Event Details:
Date: Thursday, May 14, 2026
Time: For one hour from 08:00 PDT / 11:00 EDT / 16:00 BST / 17:00 CEST
Venue: Online
This event is for members only.
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