From hype to impact: Real‑world AI use cases that deliver value
About this Research Spotlight
In this Research Spotlight, DWG Lead Consultant Shimrit Janes will share key insights from DWG’s latest research, Real‑world AI: A field guide to AI use cases that deliver value now, authored by Kerry O’Donnell.
As enterprise AI tools proliferate, many digital workplace teams are under pressure to ‘do something with AI’ – without clear guidance on which use cases actually work, how to prioritize them, or how to measure success. This session distils real-world evidence from DWG member organizations into a practical, decision-led view of AI in the digital workplace.
The session will explore insights from the research, such as:
- A tiered pattern library of AI use cases, from foundation to transformational.
- Where organizations are seeing reliable value today – and where they’re not.
- How to evaluate AI use cases based on readiness, impact, governance and measurability.
- What early adopters are learning about tools like Copilot, intranet AI and enterprise assistants.
- The emerging role of intranet and digital workplace teams in governing the AI content layer.
- You’ll leave with a clearer sense of which AI investments are worth pursuing now, and how to take a more confident, use‑case‑led approach rather than chasing vendor roadmaps.
Who should attend?
- Digital workplace, intranet and employee experience leaders.
- AI, automation and workplace technology leads.
- IT, HR and communications professionals involved in AI-enabled initiatives.
- Anyone responsible for prioritizing, governing or measuring AI use cases at work.
Why you should attend
- Cut through AI hype and focus on use cases that are delivering value right now.
- Learn a practical framework for prioritizing AI initiatives based on readiness and impact.
- Gain real-world insights from DWG member organizations and early adopters.
- Leave with clear, actionable steps to strengthen AI decision-making in your digital workplace.
Event Details:
Date: Thursday, June 2026, 2026
Time: For one hour from 08:00 PDT / 11:00 EDT / 16:00 BST / 17:00 CEST
Venue: Online
This event is for members only.
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