Featuring DWG Award winner PNC Bank

About this Live Tour

Join us for the first of our deep-dive sessions with the 2026 DWG Award Winners, where we’ll hear from PNC Bank, winners of the Digital Workplace Operational Excellence Award for making reliability, predictability, security and scale a conscious strategy.

PNC describes its strategy as “brilliantly boring”: taking on the complexity behind the scenes so that technology works predictably, securely and at scale, leaving its 55,000 employees and 16,000 contractors free to focus on serving customers and moving the business forward.

In this session, we’ll explore how PNC has brought identity, onboarding, self-service, AI and workplace readiness into a more connected employee experience. You’ll come away with practical ideas for creating strong digital workplace foundations and discover why, at PNC, operational excellence isn’t the opposite of innovation – it’s what makes innovation possible at scale.

Who should attend?

  • Digital workplace and intranet leaders responsible for shaping the employee experience and evolving their organization’s digital workplace.
  • Internal communications and employee engagement professionals looking for practical ideas to improve how employees connect with information, resources and each other.
  • Digital experience, product and technology leaders involved in the strategy, design or delivery of employee-facing digital platforms.

Why you should attend

See how a large, complex organization combines technology, service management, adoption, accessibility and employee feedback to create a digital workplace that just works. As one of the DWG Awards judges commented:

“They’ve got scale, operating discipline and measurable outcomes. This isn’t a help desk mentality, it’s a service mindset: helping employees leave with a solution, not a hand-off. Change management and community are core digital workplace principles, and they’re truly living them.”

Event Details:
Date: Tuesday, December 1, 2026
Time: For one hour from 08:00 PST / 11:00 EST / 16:00 GMT / 17:00 CET
Venue: Online

This event is for members only.
If you’d like to attend events like these, please consider becoming a member! Our members enjoy unlimited access to all events and many more exclusive benefits.

01 December 2026

Online

Member-only events like this are one of the many benefits of becoming a member.

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