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Episode: 54

COVID-19: Remote working becomes the new normal

COVID-19: Remote working becomes the new normal

“When change begins to happen on a large scale – and the world is being changed right now by operating conditions imposed by the virus – that’s the chance to ride the coattails of change and make other changes happen. Now’s the time that people are looking for answers to their problem.”

– Dion Hinchcliffe

In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work.

Follow the conversation as they discuss employee experience, company culture, new sourcing models and creating more resilient ways of working.

Show notes, links and resources for this episode:

View the full written transcript of this episode
Paul Miller’s digital workplace predictions for 2020
2020 Predictions for the Future of Work, by Dion Hinchcliffe
Rapid response remote working – 12 week support program
Coronavirus: 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG


Dion Hinchcliffe, Digital Thought Leader

Dion Hinchcliffe is an internationally recognized digital thought leader, business strategist, enterprise architect, transformation consultant, analyst and keynote speaker. He is widely regarded as an influential figure in digital workplace, customer experience and enterprise IT.

Currently the VP and Principal Analyst of Constellation Research, Dion is a well-known industry expert on the topics of digital transformation, digital workplace, employee collaboration, social business, API strategy, digital business and next-generation enterprises. His thought leadership can be found on ZDNet, ebizQ, On Digital Strategy and the Enterprise Irregulars. He also co-authored ‘Web 2.0 Architectures’ for O’Reilly as well as the best-selling ‘Social Business by Design’ (John Wiley & Sons).

Dion is an Executive Fellow at the Tuck Center for Digital Strategies and was recently identified as one of the top three people most mentioned by CIOs. Industry analytics firm Onalytica ranks Dion as the #2 influencer globally on the subject of digital transformation. He remains a practising enterprise architect with over a dozen in-production cloud/SaaS services in the social, mobile and enterprise industries. He has keynoted or spoken at hundreds of leading industry conferences, including CeBIT, KMWorld, IT Roadmap, Dreamforce, CIO Perspectives, AIIM Conference, IBM Connect and other industry events. You can find Dion on Twitter at @dhinchcliffe.

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