Documenting intranet management practices
A guide to the key elements
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How do you define and refresh intranet strategy in your organization? Is it aligned to your wider business strategy? What structures have you got in place to ensure intranet governance on both a strategic and operational level? Have you got senior management sponsorship of our intranet, and if so, do they actually get involved? If…
Good intranet governance is a balancing act
Governance is a much maligned and overused term (particularly in IT projects), but in reality most companies are doing some form of governance even if they don’t call it “governance”. Taken literally, to govern means to steer, and in general terms governance is the exercising of the required checks and balances to provide guidance to…
Some recurring patterns in intranet strategy and governance
IBF benchmarking Model looks at intranets from four different perspectives: Strategy & Governance Metrics & Performance Communication & Culture Design & Usability One of the areas that I focus on is Strategy & Governance which looks at how well an organisation manages and develops its intranet. This includes alignment with business strategy, senior sponsorship, enforcement…
Intranet governance matrix
Recent discussions over the right governance model for an Intranet seem to be unduly black and white, as if the only choices for any organization are either a free-wheeling 2.0 fest of blogging, tagging, rating, and chatting, or a rigid regime controlling every information movement. The reality is that the right solution for any organization…