Search transformation with Coveo

About this Insider Insights

Join us for our October Insider Insights session with one of our members to discover how the organization is transforming enterprise search with Coveo – and what it is learning as it moves from implementation to optimization.

Coveo was launched as its new search platform in April 2026, initially taking a ‘lift and shift’ approach to establish the foundations and get the new experience into employees’ hands. Now the team is using real-world usage data and search analytics to understand employee needs, optimize the experience and explore opportunities for AI-powered search.

In this member session, the member will take us behind the scenes of its search journey – from the challenges that prompted a change of platform through implementation and launch to what comes next. We’ll hear what worked, what proved challenging and how insights from Coveo are informing thinking around AI summarization and the future search experience.

The team will also share the business and user experience perspective, with an opportunity to see the new search experience in action.

Who should attend?

  • Digital workplace and intranet managers.
  • Search, knowledge management and content owners.
  • AI, IT and employee experience leaders.

Why you should attend

  • Learn how the member approached its move to Coveo and what the team has learned through implementation and launch.
  • See how search analytics are helping the team understand employee needs and optimize the search experience.
  • Explore how they are connecting the search journey with emerging opportunities for AI summarization and AI-powered employee experiences.

Event Details:
Date: Thursday, October 22, 2026
Time: For one hour from 08:00 PDT / 11:00 EDT / 16:00 BST / 17:00 CEST
Venue: Online

This event is for members only.
If you’d like to attend events like these, please consider becoming a member! Our members enjoy unlimited access to all events and many more exclusive benefits.

22 October 2026

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