Prediction 3. Lean digital workplace management becomes the new gold standard



2026 will see lean management celebrated as a badge of honour. HR, IT and communications will stop measuring success by headcount and start measuring it by intelligence embedded into workflows. Governance, tagging and analytics will be automated by AI instead of consuming armies of people. Nimble, multidisciplinary teams will design systems for velocity and precision. American Express and Adobe are already writing the playbook: moving from cluttered operations to adaptive, insight-driven ecosystems. Efficiency isn’t about more people; it’s about better systems.


“Simplicity is the ultimate sophistication.”

Quote: Leonardo da Vinci


Why: Lean management is about efficiency and intelligent systems, not complexity; this quote captures the elegance of streamlined, effective operations.

Nancy Goebel

CEO

Nancy Goebel took over as DWG’s CEO at the start of 2023. Since joining DWG in 2007, Nancy has held various roles, most recently as Managing Director, Member Services, with responsibility for global expansion