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Following our recent announcement of the winners of the 2017 Digital Workplace of the Year Award, it’s time to fill you in with a bit more information on why they won! We’ll be showcasing the best practice of our winners and runners-up over the weeks and months to come, but in this post you can get a “flavour” of what so impressed our independent judging panel this year. Clarity of vision, measurable goals, senior ownership, relentless user engagement and great governance were all strengths that stood out.

The award is produced by DWG in partnership with SMG/CMSWire, and celebrates organizations and practitioners who have excelled this year in creating well-executed, high-performing digital workplace environments.

 

Digital Workplace of Year 2017

Winner

BNY Mellon

Strong performance across all the criteria for the award made BNY Mellon’s digital workplace a clear winner in the 2017 Awards. It was hard to fault the ambitious, business-focused strategy and the accompanying robust governance framework with its clear roles, groups and responsibilities. Their approach to user engagement also made an impression, with a range of approaches employed to ensure the user voice is at the heart of digital workplace developments.

In the judges’ own words:

  • “There is strong governance in place.”
  • “1000 digital workplace champions across the business is impressive!”

 

Digital Workplace of Year 2017

Runner-up

Verizon

BNY Mellon may have pipped them to the post for the Winner spot, but the Verizon entry nevertheless stood out. Not surprising, given that they have managed to put a convincing dollar value on savings due to the intranet! The judges were universally impressed with the work done on demonstrating benefits and impact. They also noted some powerful personalisation features, including contextual “smartboxes” in the search tool.

In the judges’ own words:

  • “Good efforts to reflect ROI and tie it back to business impact and value.”
  • “The personalisation aspects seem very cool.”

 

Digital Workplace of Year 2017

Runner-up

Vodafone

As a DWG benchmarker, when I see an entry that stands out for its broad, ambitious strategy, its strong business case and comprehensive governance, I know I’m on course to learn about a digital workplace that is built on a really solid foundations. The judges evidently felt that way too! They scored the business case and governance especially highly and were clearly impressed by the clear business rationale, employee-focus, and impressive strategic-level governance.

In the judges’ own words:

  • “I love the breadth of the strategy… a true digital workplace.”
  • “This appears to be one of the more comprehensive governance framework.”

 

Digital Leader of the Year 2017

Winner

Kevin Cassady

Reading Cassady’s nomination for this award was like perusing the checklist for the ideal digital workplace leader! A hard-to-fault entry that impressed the judges on all criteria: from his tangible achievements within BNY Mellon as its Head of Digital Workplace, through to industry accolades such as topping DWG’s Digital Workplace Maturity leaderboard.

As one judge commented on Kevin’s nomination: “Kevin has worked broadly across all elements of the digital workplace… this is a compelling story of a very broad digital workplace initiative.”

We’ll be publishing more about key learnings and highlights from the awards in the weeks and months to come – watch this space to learn what it takes to be a winner!

About the author

Elizabeth Marsh - DWG's Director of ResearchElizabeth Marsh leads the Digital Workplace Group’s member research and events. She is passionate about connecting members to peers or resources and exploring new research opportunities.

Elizabeth is co-author, with Paul Miller, of the new book “The Digital Renaissance of Work—Delivering digital workplaces fit for the future”.

Prior to joining DWG, Elizabeth held intranet management roles at T-Mobile and Reuters, with broad-ranging responsibilities including community management, internal communications and research.

When not busy in the digital workplace, Elizabeth is a keen writer and musician, playing flute in an amateur orchestra and performing with various local groups.

Connect with Elizabeth on Twitter at @digitalsanity or on Google +.

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