Prediction 1. Hyper-personalization revolutionizes knowledge management

Hyper-personalization will not only tailor information to individual employees but will ultimately predict their needs based on their behaviours, goals and preferences. Of course, AI will play a significant role in unlocking and enabling more efficient and effective knowledge management for the enterprise.

This will help further reduce the time employees spend searching, correlating and connecting with information. Additionally, it will foster a culture of continuous learning and improvement by providing personalized learning paths and resources.

“Knowledge isn’t power until it’s applied.”

Quote: Dale Carnegie. American author and lecturer, and the developer of courses in self-improvement, public speaking, sales and people skills

Pro tip: Start small with AI personalization and build. Focus on one key area, like personalizing learning recommendations, before expanding to other knowledge management domains.

Ask yourself: How can we leverage AI to create truly personalized knowledge experiences for each employee in our organization?