Seven ways digital workplace teams support the rollout of generative AI
Generative AI continues to be a major focus for digital workplace teams as organizations start to grapple with how best they can use AI to maximize productivity, improve processes and gain a competitive edge. In fact, in our annual digital workplace predictions for 2024, at least eight out of the ten predictions relate to generative…
Blog Artificial intelligence and automation Metrics & measurement Strategy & governance
DWG’s 2024 predictions for the digital workplace
There are a few DWG seasons that I just love: when we announce our award winners, when we publish our annual research programme topics, when we roll out our events calendar and when we gather for our in-person member meetings (spring and fall). Another seasonal favourite is unveiling our industry predictions. Why? Well, that’s because…
Blog Artificial intelligence and automation Content management Digital employee experience Leadership Metrics & measurement Microsoft 365 Search & findability
Intuit: How customer obsession becomes employee obsession
This time in Rewilding Work with Paul Miller, Priya Thummalapalli, Intuit’s Director of People Experience Solutions, shares her thoughts with Paul Miller, DWG’s Founder and Chief Creative Officer.
Blog Future of work Metrics & measurement Nature of Work Rewilding Work
Measuring up: the new strategic outlook for digital workplace metrics
By Dr David Lucas The question of how best to deploy data and analytics (D&A) in a digital workplace setting is routinely cited as a bellwether issue by DWG members. With the global economy facing continuing inflationary and post-COVID headwinds, operational units of all kinds are under pressure to acquire decision intelligence and data literacy…
Blog Metrics & measurement Research reports
How to demonstrate digital workplace impact
As DWG CEO Nancy Goebel highlights in her 2023 predictions, recessionary and inflationary pressures mean that digital workplace teams need more than ever to demonstrate tangible impact on the employee experience. Not to do so risks digital workplace initiatives once again being subject to the ebb and flow of funding and leadership attention, at worst…
Blog Metrics & measurement Research reports
Winner of Digital Workplace Team of the Year 2023 – EY
DWG is pleased to announce that the 2023 winner of Digital Workplace Team of the Year is EY’s Digital Knowledge Platforms team, as revealed by DWG Director of Research, Elizabeth Marsh, during a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and…
Blog Digital workplace Digital Workplace of the Year Awards Metrics & measurement Search & findability Strategy & governance
Looking for a playbook for the digital workplace? DWG’s 2023 Research Programme is here!
In 2023, we’re excited to add six new original research papers to our existing library of over 100 reports and 200 case studies. You can see all the details in the new fact sheet for the programme. DWG’s CEO, Nancy Goebel, says: “In our year-end 2022 feedback survey, DWG members told us that they use…
Blog Digital literacy Digital workplace Future of work Intranets Metrics & measurement Research reports Strategy & governance
What are the minimum intranet and digital workplace metrics we should be tracking?
If we’re not tracking how well our intranet is performing, how will we ever know if it’s having the desired effect and helping us achieve our business goals? That’s where intranet metrics become so valuable. But exactly what should we be measuring?
Blog Intranets Metrics & measurement
DWG’s 2023 predictions for the digital workplace
by Nancy Goebel It’s hard to believe it’s that time of year again! It’s November and that means Digital Workplace Group is abuzz with planning for the year ahead – our 2023 research, our year-end member survey, our calendar of events… and it also means it’s time to announce our 2023 predictions for the digital…
Blog Accessibility Artificial intelligence and automation Change management and adoption Digital employee experience Employee experience HR Metrics & measurement
Seven digital workplace takeaways from the 2021 DWG member survey
Digital workplaces and the ways in which employees work are always in a state of flux – but the past year has shown just how dramatic such change can be, with intranets, digital workplaces and the teams behind them having to adapt rapidly to new needs and circumstances. Here at DWG, we keep a keen…
Blog Digital literacy Digital workplace Internal communications Intranets Metrics & measurement Remote working during COVID-19 Strategy & governance
Nine takeaways: How Adobe is delivering personalized, digital experiences to Walmart employees
The DWG Technology and Research Institute brings together organizations, technology providers and experts to share knowledge, ideas and perspectives securely and confidentially, to significantly improve and reimagine the way we work today and in the future. In a January 2021 DWG Institute Technology Exchange, we partnered with Adobe and Walmart to hear how Walmart drives…
Blog Collaboration Content management Digital workplace DWG Institute HR intranets Metrics & measurement
Four takeaways from leading digital workplace teams revealed by the Digital Workplace Impact podcast
Insights to help your digital workplace journey Producing the Digital Workplace Impact podcast means we get to speak to some excellent teams who are at the cutting edge of digital workplace practice. It’s a real pleasure to connect with the early adopters, innovators and leaders in the space. The motto of Digital Workplace Group is…
Blog Collaboration Digital workplace Metrics & measurement Strategy & governance