Benchmarking evaluations

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Objective, expert feedback

Data and metrics in a world of opinion.

DWG Intranet and Digital Workplace Benchmarking

Benchmarking report

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DWG’s benchmarkers conduct a rigorous analysis based on our sophisticated framework.
Your resulting 80-page reports provide objective comparisons and extensive practical
recommendations to inform your strategy, plans and stakeholder discussions.

“The biggest benefit on joining for Amgen has been the benchmarking services.
This has provided us with a detailed understanding of our strengths and specific, helpful recommendations on how to continue to improve our intranet.”

Laraine King Amgen

Laraine King
Corporate Communications Senior Manager

7 ways members use benchmarking evaluations

1. Input for intranet strategy and roadmap

2.1.1 Input for intranet strategy and roadmapIdentifying critical areas of strength and weakness and the best route forward.

2. Set baseline for a redesign, then compare

2.1.2 Set baseline for a redesignProviding a clear picture of where the intranet is now, to gauge future progress.

3. Cut through internal politics with neutral data

2.1.3 Cut through internal politicsObtaining impartial performance data to support business cases and influence senior management.

4. Objective comparison with other intranets

2.1.4 Objective comparison with other companiesAnswering the critical question: how well are we doing compared with our peers?

5. Proof of a bad intranet, to justify budgets

2.1.5 Proof of a bad intranetSupplying concrete evidence to the board that the intranet is under-resourced and lagging behind.

6. Proof of a good intranet, to validate efforts

2.1.6 Proof of a good intranetDemonstrating the intranet’s value and its potential to do even more for the organization.

7. Help new people get up to speed

2.1.7 Help new employees get up to speedThis is where we are. This is where we need to be.

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Core intranet benchmarking areas

Intranet usability

2.2.1 Usability benchmarkingComparing the user experience of an intranet against established good practice.

Strategy and governance

2.2.2 Strategy and governance benchmarkingMeasuring how successful an organization is at managing and developing its intranet.

Communication and collaboration

2.2.3 Communication and collaboration benchmarkingAssessing how well the intranet supports internal communications and the collaboration needs of an organization.

Metrics and performance

2.2.4 Metrics and performance benchmarkingEvaluating the extent to which an organization ensures that its intranet delivers explicit value.

Advanced assessment: digital workplace benchmarking

With so much happening in the digital world of work, it’s a challenge to know where you are or what you should be doing. Our Digital Workplace Map™ is a unique methodology to help you assess the state of your overall digital workplace and develop the best roadmap for your corporate objectives.

Business case for the digital workplace »

2.3.1 Digital workplace benchmarking

Specialty benchmarking evaluations

Collaboration platform

2.4.1 Collaboration platform benchmarkingHow good are your social tools at connecting people and empowering your teams?

Mobile app/site

2.4.2 Mobile app benchmarkingAssessing the out-of-office experience of your mobile and remote users.

SharePoint implementation

2.4.3 SharePoint benchmarkingCompare the performance of your SP implementation against the leaders in the field.

Jive implementation

2.4.4 Jive benchmarkingLearn from best practice in developing your social business platform.

Learn more about DWG benchmarking

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