Search & findability

Findability is the ability to easily locate and retrieve desired content and people by intranet users.

Findability tools include effective search, user-focused information architecture, indexes, breadcrumbs, and quick links
The information architecture of an intranet is important in supporting information discovery, but is limited
to intranet content.
The digital workplace should be able to encompass all of the information assets of the company, and this is where enterprise search is taking center stage.

Effective enterprise search is now a must have!

Less than 20% of organization’s information is in structured databases

The ability to quickly find what one needs in both the structured and unstructured repositories has moved from “nice to do” to “need to do” in order to facilitate decision-making and improve customer responsiveness.

There is considerable interest in leveraging enterprise text search software to search structured databases, integrate the results with other sources, mine unstructured repositories for numerical information and present the results graphically to aid decision making.

Recent resources on search & findability

Ten popular posts about the digital workplace from DWG’s expert blog in 2019

2019 has been another very busy year here at DWG! As well as working on our normal programme of member meetings, executive visits, research reports, online sessions, consulting projects and benchmarking assessments, we also managed to deliver another DW24, curated ...
The Office 365 Boxset – latest DWG research on making the most of the suite

Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with ...