Work (and workers!) are escaping from the traditional confines of the physical office.
Today’s digital workplace includes the intranet, virtual meeting tools, enterprise applications, & HR self service — delivered wherever workers are.
Enterprise mobility is a key components to enable this new way of working. Top executives, intranet managers, and IT are increasingly focused on mobile information delivery and creating internal app stores.
In most organisations, there are many employees who spend some or all of their working day outside the office working with customers and suppliers and on business development. Although these employees have a very direct impact on revenue generation and on profit margins, they have until now had very limited access to corporate information.
Mobile changes everything
With the advent of broadband mobile technologies, intranet managers now have the possibility of delivering a range of content and functionality to these employees. However, implementing these applications can be a significant challenge for intranet teams using current content management systems (CMS) and search applications, because of the very different design parameters for mobile applications.
The factors to consider with planning and delivery include:
mobile connectivity: availability and bandwidth
mobile productivity: data / information usage context
fieldforce automation: cloud and other delivery platforms for applications
devices: BYOD (“Bring Your Own Device”), resolution
user experience: information architecture, touch interactions, and design
Can you change behaviour with technology?
At the DWG Technology and Research Institute we are working to evolve and improve our offerings that will help organizations on their technology evaluation journeys. In our latest Technology Exchange, we borrowed the successful “VOP3: ...
Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance.
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I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are.
In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, ...
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