What an expert teenage gamer can teach digital workplace teams

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Nancy Goebel is DWG’s Deputy CEO. In addition to leading service delivery and member engagement, Nancy is also responsible for global expansion.


Paul Miller is CEO and Founder of DWG, and has given many inspirational talks on the digital future of work, for Microsoft, IKEA, Google, Accenture and Harvard Business Review, and written three books. His latest book is Nature of Work – The new Story of Work for a Living Age (co-authored with Shimrit Janes).
Max Toper is an 18-year-old author from London. At age five he was diagnosed with autistic spectrum disorder. He is a qualified Cisco Certified Network Associate, a one-time community manager, and has enjoyed writing since the age of seven.

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“In our guild, we knew each other; we knew who was good at what. It’s about relationships between people and understanding. Where there isn’t understanding, there aren’t relationships forged – and where there aren’t relationships, projects usually fall apart. You have to have that relationship with people if you want something to go somewhere.”

– Max Toper, author of Why is he still here?

Online gaming can often be viewed negatively as a waste of time and brain power for children, or as a way to escape the real world, but there are many lessons and positive characteristics from the digital world of online gaming that can be applied to the digital workplace to build stronger organizations.

In this episode of Digital Workplace Impact, Max Toper, author of Why is he still here?, in conversation with Paul Miller and Nancy Goebel, shares personal stories of the role online gaming has played for him as an individual and how it has helped him as he navigates the education system through the global pandemic.

Drawing on anecdotes from his role as a Guild Leader in an online game, Max details the importance of knowing the strengths and weakness of your team members and of placing them in positions where they feel most comfortable and have the potential to impact the overall success in battle. This episode dives into how this can apply to the digital workplace and employee experience in relation to developing greater understanding of skills, building better relationships, and producing high-quality work and outcomes both as individuals and as an organization.

Show notes, links and resources for this episode:
Workgrid webinar: Employee experience needs a new approach
Podcast: Nature of Work podcast trailer
Book: Why is He Still Here?', by Max Toper

Digital Workplace Impact
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Learn more about our sponsor – Workgrid Software.

Digital Workplace Impact
is sponsored by Workgrid Software.

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