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Recent research

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  • Communicating in real-time at work: The promise and the perils

    Communicating in real-time at work: The promise and the perils

    Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report ...

  • How the digital workplace facilitates innovation

    How the digital workplace facilitates innovation

    The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something ...

  • Remote Working 2020: Distributed working in times of disruption

    Remote Working 2020: Distributed working in times of disruption

    The coronavirus crisis is very challenging for all of us. Not only is there the stress associated with the spread of the disease and the lockdown measures that many of us are having to adhere to, but the world of ...

  • Stay ahead with advice and examples from DWG’s 2020 Research Programme

    Stay ahead with advice and examples from DWG’s 2020 Research Programme

    In 2019, 88% of members told us that access to research and case studies is one of the best things about Digital Workplace Group (DWG) membership. So it’s with considerable excitement among the team that we announce the new programme ...

  • How can organizations make the most of the Office 365 suite?

    How can organizations make the most of the Office 365 suite?

    In new research from DWG, experienced practitioner Luke Mepham (Service Owner for Collaboration and Messaging at Aviva) considers the opportunities and challenges for organizations of using the extended suite of products offered by Office 365. Here he reflects on his ...

  • Bridging the physical and digital workplace divide

    Bridging the physical and digital workplace divide

    How in sync do your physical and digital workplaces feel? Is your physical environment – wherever that may be – optimized to support the digital tools you’re using? Does it feel like digital is being harnessed to better manage the ...

  • The Office 365 Boxset – latest DWG research on making the most of the suite

    The Office 365 Boxset – latest DWG research on making the most of the suite

    Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with ...

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