Recent research

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  • 5 steps toward setting up a digital workplace user experience programme

    In a new report for DWG members, “Setting up a user experience programme: The path to a user-centred digital workplace”, user experience expert and DWG benchmarker Andrea M. Lewis makes the case for user experience (UX) and sets out the ...

  • Measuring the digital workplace

    Several months back, DWG challenged me to extend our member research on metrics – including a look at additional measurements to gauge the wider digital workplace programme in areas such as email, unified communications and social network analysis. The resulting ...

  • Why digital workplace transformation starts with digital leadership

    front cover of The Inside-Out DW Leader

    Successful digital transformation – both inside and outside the organization – starts with digital leadership. Yet many leaders are struggling to understand how to evolve their leadership capabilities in the digital world of work and truly to understand the potential ...

  • How can I know if my organization is ready for digital working?

    We’ve all been there. You hear about a new app intended to help you change your habits. You download it to your phone. It’s life-changing for a few days, or even weeks. “This is it,” you marvel, “my life is ...

  • Six things the Digital Workplace Group has learnt about digital workplace maturity

    One of the fascinating things about an emergent theme such as the digital workplace is that we’re all still collectively learning. Organizations and teams are continually trying out new approaches, or applying innovative twists to more established practices around designing, ...

  • Six success factors for a personalized intranet

    The personalized intranet cover151x214

    Good personalization, like good design, should be so well-embedded that you don’t notice it. Our personal digital lives wrap around us in a cocoon of personalized and customized content and services. It may not always seem immediately obvious, but our ...

  • Five ways to move forward with digital workplace governance

    Digital Workplace Governance 107x150

    For anybody wanting to advance their digital workplace, establishing some governance is essential. You need the right processes, structures and rules in place to underpin and drive a better, more effective and consistent user experience of your digital ecosystem. But digital ...

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