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Digital Workplace Impact

The podcast where Digital Workplace Group CEO and Founder Paul Miller investigates
and explores ideas, practices and people impacting the new digital worlds of work.

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Episode: 39

How Nationwide’s intranet went from caterpillar to butterfly

How Nationwide’s intranet went from caterpillar to butterfly

“Our intranet really does stand up against anyone else’s and that’s been proven through our DWG Benchmark ranking and external endorsement – we attended a DWG Member Meeting and people wanted to know what we’d done so that they could do the same.”

– Jon Simons, Nationwide

Within the space of three years, Nationwide climbed from near the bottom of Digital Workplace Group’s benchmarking tables to almost top. In this episode, Paul Miller talks to Jon Simons, Digital Channels Senior Manager at Nationwide, about how the team achieved such a radical result.

Their journey was likened to the tale of The Very Hungry Caterpillar by Shimrit Janes, Director of Knowledge at DWG, who has documented the story in a series of blog posts and also joins the conversation.

Tune in to hear about Nationwide’s transformation and learn how DWG Benchmarking and Membership helped the organization go from caterpillar, through cocoon, to butterfly.

Show notes, links and resources for this episode:
Blog post series by Shimrit Janes:

  1. From caterpillar to butterfly: How Nationwide made the case for intranet transformation
  2. Inside the cocoon: How Nationwide ran a tightly focused intranet transformation project
  3. And so, a butterfly: How Nationwide set themselves up for a sustainable intranet transformation

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Featuring


Jon Simons
Digital Channels Senior Manager at Nationwide

Jon Simons is the leader of the Digital Channels team in Internal Comms at Nationwide Building Society. He’s been with Nationwide for years, starting off in a more technical role before moving into the Intranet Team as a business partner. Since then, he’s overseen Nationwide’s intranet transformation, taken on leadership of the team and helped them to tackle the evolution into Digital Channels. The team now oversees internal social media, on-demand video, webcasts and is continually looking at possible new channels such as podcasts and mobile – all in the name of engaging their colleagues in strategic and collaborative communications.

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