I suppose I’ve kept Twitter at an arms length for quite a while. But as I’ve been busy (more…)
The contact centre environment presents a specific set of challenges for the intranet manager. I think of it (more…)
Back in March I wrote about the potential of the employee directory as a richer, more dynamic tool (more…)
Looks may not be everything, but when it comes to intranets they’re no mere matter of vanity in (more…)
Bad enterprise search (especially in combination with bad information architecture) is the no. 1 frustration for intranet users (more…)
Apart from the abundance of information, new ideas and insights into best practises, I feel that there is (more…)
Session 5 on business value and sustaining intranets kicked off with a great presentation by Steve Miranda of (more…)
16.45 GMT. Some interesting statistics from the presentation by Kirk Koenigsbauer, General Manager for Office Servers at Microsoft, (more…)
The last few hours at IBF24 have been really fascinating and incredibly educational. The nearly 200 current participants (more…)
12.25 GMT. One of the main features of IBF 24 – and of DWG membership in general – (more…)
