How Philips put power back into its intranet
Philips employs more than 70,000 employees in 100 countries. Before it launched its new intranet, Communication Channels Director, Dennis Agusi, relayed the organization’s global message through a myriad of local intranets.
But with Philips’ strategic shift into the healthcare sector, came razor-sharp focus for the new intranet, which boasts content governance, content lifecycle management and a hugely successfully search functionality.
Fluid, agile, radical – that’s Dutch bank ING
ING has recently undergone a huge project to bring 500 intranets in 40 countries into one shared intranet. As well as that, ING has restructured the company to enable the organization to get the best out of technology. Paul Miller talks to Joris Kok, Product Owner of ‘One Intranet’, who is in charge of the ongoing development of the platform.
Joris tells us about the benefits of their agile approach; how to create the optimal team; and how the building itself has been renovated to reflect the new ways of working.
A travel guide for your social collaboration road trip
Geert Nijs has almost finished writing his book “A travel guide for your social collaboration road trip”, which is an ingenious alternative to the traditional user guide or training manual.
Recorded in person at a DWG Member Meeting in Amsterdam, Paul Miller talks to Geert and Syngenta’s Nicki Allitt about this new approach and the power of storytelling. The trio discuss bringing stories to life; digital conversations; how actions speak louder than words; and why more organizations aren’t telling their stories.
Creating unified employee experiences at BNY Mellon
With a background in online collaboration, communicative technologies and working out loud (WoL), Mike Fraietta was tasked with running BNY Mellon’s new intranet programme and encouraging its 50k+ employees to better connect to their tasks, to each other and to content. He talks to Paul Miller about the unusual approach to user migration; the challenges and triumphs of the programme; and the highs and lows of WoL.