Communicating in real-time at work: The promise and the perils

Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…

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Digital Workplace Group (DWG) is delighted to announce the launch of DWG24 Live for 2020!

DWG24 is a unique digital workplace insight event, broadcasting from around the world over 24 hours and what’s more, it is completely free to join! Taking place this September 30 to October 1, we have world-renowned hosts from across the globe, who will take you live into the digital workplaces of the world’s leading organizations, with live…

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How the digital workplace facilitates innovation

The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something to which all organizations aspire; however, the commitment to innovation can vary dramatically…

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Seven things we learnt about the digital workplace from the 2020 DWG survey

Every year the digital workplace both changes and doesn’t change. The tools we use evolve and get more sophisticated; just two years ago perhaps we’d have been surprised to see the level of use of Microsoft (MS) Teams and that chatbots are starting to be so commonly used. At the same time, some of the…

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Remote Working 2020: Distributed working in times of disruption

The coronavirus crisis is very challenging for all of us. Not only is there the stress associated with the spread of the disease and the lockdown measures that many of us are having to adhere to, but the world of work has been turned upside down. Many people are worried about their jobs or have…

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20 areas organizations need to consider to embed remote working in the long term

The mid- to long-term impact The coronavirus has had an immediate impact on the way we work, with a spectacular and almost overnight introduction of home working for millions of office-based workers. If organizations were planning such a roll-out of distributed working on this scale in normal times, it would be a year-plus project, with…

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Why the COVID-19 crisis is the turning point for remote working

This is a watershed moment The evolution of the digital workplace that successfully enables remote or distributed working has been going on for a long time. Up to now, progress has been steady and considerable, both in terms of the capability for us to work from home or in any location, but also in terms…

Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
COVID-19: Remote working becomes the new normal

In this episode, two thought leaders, Dion Hinchcliffe and Paul Miller, come together to compare and contrast their digital workplace predictions for 2020. What neither of them predicted was this current dramatic shift to remote working, and so they take time to reflect on the possible longer-term implications of coronavirus on work. Follow the conversation…

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Coronavirus: 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG

Digital Workplace Group (DWG) has no offices. We have about 100 people across Europe and North America, who work anywhere and everywhere. We did have offices in London and New York until seven years ago – but people didn’t seem to choose to work there often, so we closed them. Despite this quite unusual mode…

Blog Collaboration Digital workplace Future of work Remote working during COVID-19
How can organizations make the most of the Office 365 suite?

In new research from DWG, experienced practitioner Luke Mepham (Service Owner for Collaboration and Messaging at Aviva) considers the opportunities and challenges for organizations of using the extended suite of products offered by Office 365. Here he reflects on his own experiences with Office 365 and gives us a flavour of the topics he covers…

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How do organizations restructure themselves to take advantage of the digital workplace?

Modern digital workplaces and the individual tools within them have the potential to transform organizations and the way they operate. Real-time dashboards of critical data should enable laser-sharp decisions. Communication and collaboration tools should accelerate the decision-making process. Social networks should cut through the layers of hierarchy to make things more efficient and drive a…

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Nurturing cultures of inclusivity and belonging with the digital workplace

Top of the list of Paul Miller’s digital workplace predictions for 2020 sits: “‘Accessibility’ rises in importance as part of a new ‘inclusive workplace’ focus”. This prediction – and aspiration – is aligned with how Paul sees 2020 kicking off what he’s termed the “Decade of Courage”. Here, he calls for all of us who have the capacity to do…

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