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In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."

Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.

Woman ticking checklistAs part of its 2013 research programme, IBF is conducting a survey into the latest best practices in developing user-centred information architecture. Everybody who participates in the survey will get a summary of the results, and relative analysis.

We believe this is an important topic for intranet professionals, and a must for improving findability in any intranet. This survey will give us an idea of current practices and approaches, what has worked and perhaps what has been less successful.

The survey should take about ten minutes to complete. We want to hear from anybody who has carried out an exercise in creating or refining an information architecture which involved the user population in some capacity.

Click here to take part in the survey

All answers will be treated in the strictest confidence and will not be passed on. For more details please visit our privacy statement at,

All participants will receive the summary of the survey results, along with relative analysis, by email once the survey is closed.

About the author

Steve-BynghallSteve Bynghall is a freelance consultant, researcher and writer specializing in the digital workplace, intranets, knowledge management, collaboration and other digital themes. He is DWG’s Research and Knowledge Lead, a benchmark evaluator and research analyst for DWG. Steve previously worked at accountancy firm BDO in a variety of knowledge roles, including managing its global extranet programme.

Connect with Steve on Twitter: @bynghall or on Google +.

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