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26th April 2012, New York & London

The Digital Workplace Group (DWG) is pleased to announce that Paul Miller, CEO and Founder of the Digital Workplace Group and the Digital Workplace Forum will deliver the opening keynote address at the forthcoming Melcrum Digital Comms Summit. The summit is due to be held in San Francisco on May 2-3 2012.

Miller’s appearance follows his successful keynote at Melcrum’s equivalent summit in London.  Again he will be speaking on the theme of the future of digital communications through 2012 and beyond.

Paul Miller said “I’m looking forward to the San Francisco Summit and continuing some of the fascinating conversations that I started in London. Melcrum’s communication-focused events are always strong, and attract a great line-up of speakers from prestigious companies such as Alcatal-Lucent and Sears Holdings.

Miller continued “Work’s long-term dependency on the office is unraveling. Employees no longer have to be in one fixed location to do what they need to do. Increases in mobility and virtual working are transforming the way leaders communicate, and how co-workers interact with each other. I’ll be looking at the opportunities and challenges that companies are facing in this extremely exciting area.”

Miller will be drawing on the insights contained in his brand new book “The Digital Workplace: How Technology is Liberating Work.”  He will cover diverse topics such as best practices on improving search and usability, as well as some of the associated human challenges of the Digital Workplace, including increased isolation.

About the Digital Workplace Group

DWG is the world leader in intranet benchmarkingresearch and interaction with offices in London and New York. Its 80 plus members are all Fortune 500 and equivalent organizations including Amgen, AT&T, Avon, IKEA, Exxon Mobil, ING, Kroger, Liberty Mutual, and Verizon.

Since 2002, DWG has been helping members maximize the effectiveness and value of their intranets through benchmarking, interaction and research. Only major companies and public-sector organizations are eligible to join. Members agree to strict confidentiality on joining.

Because DWG is independent of any technology vendor all benchmarking findings and recommendations are impartial.

For more information visit or contact:

Paul Miller

CEO and Founder
T: +44 (0) 20 7722 8726 | + 44 (0)7785 255883

Angela Pohl
Managing Director
T: +44 (0) 20 7722 8726 | +1 440 488 2377

About Melcrum’s Digital Comms Summit

The Digital Comms Summit will take place at Parc 55, Wyndham Union Square, San Francisco, CA on 2-3 May 2012 and will focus on how internal communicators can boost the returns on digital investments. Participants will learn how to get in front of technology in order to deliver critical business results and drive enterprise-level collaboration and communication.

Leading companies presenting at the Summit include Alcatel-Lucent, Avery Dennison, News Corporation and Sears Holdings.

For more information please visit

About Melcrum

Melcrum, a privately held research and training business, is the leading authority on best practice, emerging trends and strategy in internal communication.

Melcrum advises internal communication leaders at 69% of the Global Fortune 100 largest organisations and 84% of the FTSE 100. Through independent research and executive education, Melcrum helps internal communicators achieve the rewards and recognition they deserve.

With global networks and offices in the UK, US and Australia, Melcrum researchers and editors spend their time meeting and talking to practitioners to find out where the best work gets done. Melcrum makes these tools, techniques, and case studies available to its members through publications, research, events, forums and websites.

For more information visit or contact:

Victoria Mellor, Group CEO, Melcrum
T: +44 (0)20 7357 8888

About the author

Steve-BynghallSteve Bynghall is a freelance consultant, researcher and writer specializing in the digital workplace, intranets, knowledge management, collaboration and other digital themes. He is DWG’s Research and Knowledge Lead, a benchmark evaluator and research analyst for DWG. Steve previously worked at accountancy firm BDO in a variety of knowledge roles, including managing its global extranet programme.

Connect with Steve on Twitter: @bynghall or on Google +.

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