Thanks for visiting the Digital Workplace Group (DWG) website. You'll see this post may refer to the "Intranet Benchmarking Forum (IBF)," the "Digital Workplace Forum (DWF)" or "IBF Live." But that doesn't match our website name!
In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."
Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.
In this new series of blog posts, Chris Tubb, one of the IBF Benchmarking team will take a look at ways that small elements of the digital workplace can be improved through design.
When we are benchmarking member intranets at IBF, feedback and rating often comes up as an area for improvement. As more intranet teams use content management systems that are “out-of-the-box” I fear there will be less and less design put into crafting thoughtful designs that really add value, without adding much cost. Let’s start the series with rating, which seems to me often thrown into the mix as an afterthought.
The remainder of this article is available to DWG members on the extranet.
Chris Tubb is a lead benchmarker for IBF in the Management Benchmarking Areas. He is an intranet and digital workplace consultant with a background in information architecture. He worked with intranets for Orange and France Telecom for 13 years. He occasionally twitters @christubb