Digital Workplace Logo

News

You are here: Home » Resources » Collaboration & social » Idea management platforms: are they a good idea?

Thanks for visiting the Digital Workplace Group (DWG) website. You'll see this post may refer to the "Intranet Benchmarking Forum (IBF)," the "Digital Workplace Forum (DWF)" or "IBF Live." But that doesn't match our website name!

In a nutshell, we merged IBF and DWF into one service and changed our name to "Digital Workplace Group." The new name represents the broader set of services we've grown to offer, beyond an original focus on just intranets. We also changed the name of our monthly webinar from "IBF Live" to "Digital Workplace Live."

Although we've relabelled things, we're proud of our decade+ history and have left this page intact. Enjoy your time on our site and please contact us with any questions or comments.

One of the longest standing features of what might be considered as a “Web 2.0” initiative are idea management or ideation programmes. These support the submission, discussion, rating, approval, analysis and ultimately the “putting into action” of ideas from a large group of people. Often introduced as part of an innovation programme, they can be regarded as an example of crowdsourcing.

Not a new idea

Of course suggestion box schemes have been around for years. These have always tended to be targeted at two distinct groups – one external (customers, suppliers and other external partners) and internal (employees.) In recent years the developments on the web and the intranet have allowed specialist software to develop which facilitates the submission and discussion of ideas to these initiatives. In fact the market is relatively mature, with some providers like Imaginatik being around for over 15 years. Some corporates were also early adopters. For example BT introduced an ideas scheme in the mid-nineties and by 2001 they claimed it had already helped save the company around £100m in total.

The remainder of this article is available to DWG members on the extranet.

 

This is a guest post by Steve Bynghall. Steve was the content producer for IBF 24 2011 and helped research Paul Miller’s forthcoming book on the “Digital Workplace.” Steve is the founder of Two Hives Ltd, a consultancy specialising in KM, collaboration and web-based projects. Steve previously worked at accountancy firm BDO in a variety of knowledge roles, including managing their global extranet programme. He is currently co-writing a book on crowdsourcing with Ross Dawson, and writing two research briefings for IBF.

About the author

Steve-BynghallSteve Bynghall is a research associate, benchmark evaluator and knowledge manager for DWG. He is also a freelance consultant, researcher and writer specializing in knowledge management, collaboration, intranet and social business. Steve previously worked at accountancy firm BDO in a variety of knowledge roles, including managing its global extranet programme. He recently co-wrote a book on crowdsourcing with Ross Dawson.

Steve is passionate about being able to work from anywhere, and is occasionally seen in local coffee shops with his trusty laptop. When not working, Steve can be found exploring London with his family.

Connect with Steve on Twitter: @bynghall or on Google +.

2 Comments

  1. We very much agree with your 3d obvservation and in the last 3 days we’ve just done a revamp of our Idea Management System to bring ‘Challenges’ onto center-stage.

    Reply
  2. Thank you for this informative post. One example you mention, BT, still uses Brightidea software (considered a market-leader in this space for over a decade)to power innovation management at the company. A full case study can be downloaded here: http://bit.ly/gHFSQi

    Reply

Leave a comment

Are you ready for the digital workplace?
Learn and explore the new digital world of work.
Your information will never be shared with any third party.
Are you ready to connect with DWG?
Learn and explore the new digital world of work.
Your information will never be shared with any third party.
I hereby acknowledge that the Digital Workplace 24 Video Library is designated for my professional use alone and may not be shared with any other parties, in whole or in part, without express written permission from the Digital Workplace Group.